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Frequently asked questions

How does moneyGPS work?

moneyGPS guides you through an easy online process where you select a financial topic, provide relevant details, and receive a personalised, compliant Statement of Advice (SoA). Expert support is available if needed, making financial advice simple and accessible.

Once your accountant, adviser or employer shares your referral code visit this page. If you do not have a referral code please use the following form to leave your details and someone from our team will reach out to you when moneyGPS is available to the public. 

Currently, moneyGPS is only available exclusively through institutions, super funds, financial advice practices, accounting practices, retail groups, and employers, and requires a unique partner referral code for account creation.

  • Access to the free money check-up and retirement check-up reports, with unlimited access/update anytime.
  • Access to purchase appropriate, tailored and affordable single-topic digital statements of advice (SoAs), priced between $55 – $198 including GST.
  • Receive a Freemium no-cost subscription with the option to upgrade to paid monthly or annual subscriptions to receive between a 25% and 50% discount on SoA fees and access other benefits, saving thousands.
  • Access to our short education courses covering a financial curriculum, providing your clients with a deeper understanding of available products and services.
  • Access a wide range of approved providers offering discounted services such as Wills and Estate Planning, Insurance, Lending, and Finance, which can be substituted for the subscribing advisers services.
  • Opt in opt out, ongoing marketing and communications program aimed at improving your financial well-being.

moneyGPS is owned by Fiduciary Financial Group Pty Ltd, an Australian fintech company. Fiduciary specialises in developing technology to offer affordable and compliant personal digital advice and SMSF services. Our platform serves Australians through partnerships with institutions, accountants, financial advisers, superfunds, and employers.

No, there is currently no dedicated mobile app for moneyGPS. However, our platform is designed as a responsive web application. This means that our website adjusts its layout and functionality to provide an optimal user experience across various devices, including desktops, tablets, and smartphones. Whether you’re using a smartphone, iPad, or desktop computer, you can access and interact with moneyGPS seamlessly.

moneyGPS is continuously updated to enhance functionality and address any issues. Whether it’s a minor bug fix or the introduction of new features, such as additional SoA topic documents, our team is dedicated to ongoing improvements and additions to the platform. If you have questions about specific updates or features, please contact our GPS team at clientcare@moneygps.com.au, and we will respond as soon as possible.

The Money Check-up Report

What is the Money Check-up Report?

It’s a free, detailed factual report on an individual’s financial health and position. This lets you see your goals and where you stand. If you want advice on how to reach your goals, there’s a small charge for the advice further along in the user friendly simple process.

Approximately 10-15 minutes, depending on the users complexity.

You complete the digital fact-find survey by providing details about your financial position, submit your responses, and then download your detailed report.

  • Financial goals
  • Comparisons of Financial Position
  • Investment & Risk Profile
  • Insurance & Superannuation
  • High-level Retirement Modelling
  • Access to Relevant Advice SoAs
  • Your Next Steps & Actionable Items
  • Access to the FREE 45-minute GPS Coach Discussion

The Money Check-Up Report is valued at $285 and available at no cost. 

Clients can complete the Money Check-Up Report an unlimited number of times. We recommend updating and generating a new report whenever your circumstances change, or approximately every six months, to ensure the information remains current and relevant.

Data security is a top priority for us. The moneyGPS platform utilises advanced security measures to safeguard the sensitive information collected during the Money Check-Up survey. All data is securely stored in client vaults with robust encryption and access controls to protect our clients. Our commitment to data security ensures that all personal and financial information remains confidential and protected from unauthorised access.

Yes, upon completing the Money Check-Up survey, you have the option to view the report on screen or download it as a PDF for your convenience. Remember to update your Money Check-Up survey responses as your circumstances change or approximately every six months to generate a new report for your records. Each report will have your full name and the date it was generated on the front cover page.

The Retirement Check-up Report

What is the Retirement Check-up Report?

The Retirement Check-up report is a factual analysis of your position leading into retirement. It is designed for those that are starting to plan retirement and would like to know how they are positioned.

The Retirement Check-up report covers the following: income needs analysis, age pension eligibility, home equity release, downsizing contributions, income forecasting and modelling for retirement, superannuation review, risk profile, debt health check, estate planning checklist, and information on account-based pensions, aged care, and annuities.

Yes. It will show whether you are likely to be eligible, from what age and how much you will be eligible for each year in your retirement.

Approximately 10-15 minutes, depending on the users complexity.

Clients complete the digital fact-find survey by providing details about their financial position, submit their responses, and then download their detailed report.

The Retirement Check-up Report is available at no cost. Clients who create a free online account using your firm’s unique partner referral code will gain access to the moneyGPS platform. This access enables them to complete the Retirement Check-Up Report.

Clients can complete the Retirement Check-up Report an unlimited number of times. We recommend updating and generating a new report whenever their circumstances change, or approximately every six months, to ensure the information remains current and relevant.

Data security is a top priority for us. The moneyGPS platform utilises advanced security measures to safeguard the sensitive information collected during the Retirement Check-up Report survey. All data is securely stored in client vaults with robust encryption and access controls to protect both firms and their clients. Our commitment to data security ensures that all personal and financial information remains confidential and protected from unauthorised access.

Yes, upon completing the Retirement Check-up survey, you have the option to view the report on screen or download it as a PDF for your convenience. Remember to update your Retirement Check-Up survey responses as your circumstances change or approximately every six months to generate a new report for your records. Each report will have your full name and the date it was generated on the front cover page.

What do you mean by digital advice?

Digital advice refers to financial or investment advice provided through digital platforms or tools. It leverages technology to offer tailored recommendations and services, often without the need for direct human interaction.

Our digital advice services include:

  • Client-Led: Clients can manage their advice journey independently.
  • Fully Digital: Provided entirely through our online platform.
  • Personalised: Tailored financial advice based on individual needs.
  • Hybrid Option: Ability to consult with a GPS Coach for additional support.
  • Low Touch: Designed for efficiency with minimal direct interaction.
  • Comprehensive: Covers superannuation, retirement planning, and other financial topics.
    Strategy and
  • Recommendations: Offers strategic advice and actionable recommendations.
  • Digital Implementation: Includes some elements of digital implementation.
  • moneyGPS AFSL: Delivered under the moneyGPS Australian Financial Services Licence (AFSL).

After completing the Money Check-Up, clients will receive a list of recommended and suitable Statements of Advice (SoAs).
To purchase an SoA, clients should follow these steps:

  1. Selection: Choose the desired advice topic from the list provided.
  2. Payment and Verification: Proceed through a secure payment and identity verification process, similar to an online shopping cart.
  3. Completion of SoA: Once the transaction is successful, clients will initiate the SoA process. Most necessary information will have been gathered during the Money Check-Up. Depending on the chosen topic, clients may need to answer a few additional questions. This ensures that the algorithm and calculation engine can generate a complete and accurate SoA.

moneyGPS digital statements of advice (SoAs) range from $55-$198 including GST. per topic.

Yes, where appropriate. Recommendations may include default products from the moneyGPS AFSL’s Approved Product List (APL). 

Super and non-super topics. New topics for late 2024 will include personal insurances and retirement income.

Our SoAs are between 10-14 pages long. They are simple to understand and do not use jargon or complex language. They are designed for non-finance professionals while fully complying with financial advice regulations.

Digital implementation is available for some topics and all other advice can be implemented with the assistance of a GPS coach.

Yes, digital advice is safe. Our platform employs advanced security measures, including encryption and regular security audits, to protect your data. Additionally, our algorithms and calculations are reviewed by compliance specialists, legal experts, and financial advisers to ensure accuracy and reliability.

Yes, we are currently working on developing more SoAs for both wealth accumulators and pre-retirees, which will be available for purchase in 2025.

Yes, the Statements of Advice (SoAs) generated through our platform are fully compliant with regulatory requirements. Our digital advice tools are designed to meet all relevant financial services regulations and standards, ensuring that the advice provided is appropriate, transparent, and in the best interest of the client.

No, modifications or customisations to the standard Statements of Advice (SoAs) are not available. As the AFSL holder, we are responsible for ensuring that all advice provided under our license adheres to regulatory standards and maintains consistency. Therefore, we cannot accommodate requests for alterations to the standard SoAs.

What is a GPS Coach?

A GPS Coach is a salaried finance professional, typically a former financial adviser and CFP, who offers general advice to clients through an online meeting following completion of the Money Check-Up. The initial 45-minute session with a GPS Coach is complimentary. Clients may also opt to purchase additional sessions.

A hybrid advice journey blends digital and human financial advice, leveraging technology to deliver accessible, efficient, and cost-effective guidance, while also offering personalised interactions with financial professionals as needed. To access our GPS Coaches, you can schedule a consultation using a unique link provided in your Money Check-Up or Retirement Check-Up Report. Additionally, our moneyGPS platform features a dedicated tile in the SoA section where you can book sessions with a GPS Coach for a fee. Both 30-minute and 45-minute appointment options are available.

No, GPS Coaches do not provide financial advice. The moneyGPS platform and its algorithms generate the advice and product recommendations, if applicable. GPS Coaches are available to help you understand the Statements of Advice and reports produced by the platform. They provide only general advice and support in interpreting the information provided.